Objectives of islamic banking, customer satisfaction and customer loyalty: empirical evidence from south africa

HIGHLIGHTS

  • who: Islamic banking et al. from the evidence from South Africa Tshwane University of Technology, Pretoria, South Africa, and have published the research: Objectives of Islamic banking, customer satisfaction and customer loyalty: empirical evidence from South Africa, in the Journal: (JOURNAL)
  • what: Moosa et_al report that most of the research on Islamic banking conducted in South Africa focuses on either the viability of the industry or the perceptions of customers. The research on customer perceptions conducted by Els et_al and Roberts-Lombard focused on customers' commitment and its influence on factors such as satisfaction and . . .

     

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