HIGHLIGHTS
- who: Carol Sinnott and collaborators from the Qualitative interview study in the East of England have published the article: Operational failures and how they influence the work of GPs: a qualitative study in primary care, in the Journal: (JOURNAL)
- what: There has been noticeably less focus on the work environments of GPs,3,7 even though the conditions in which people work, including the extent to which operational processes are supportive of the goals of work, are known to be highly consequential for worker satisfaction . Summary This study has identified the nature of operational failures . . .
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