HIGHLIGHTS
- who: IEEE from the Department of Business Administration Mongolian University of Science and Technology have published the Article: Paper Title (use style: paper title), in the Journal: (JOURNAL)
- what: Universities` goal in the twenty-first century is threefold: knowledge generation, utilization, and sharing.
- future: FUTURE RESEARCH This study contributes to confirming the fact that culture has a considerable influence on service quality expectation of customers.
SUMMARY
As a consequence, the following hypotheses will be proposed: Mattila investigated the impact of culture on the appraisal of services in luxury hotels . . .
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