Psychological capabilities for salespeople’s sustainable work performance in financial services sector

HIGHLIGHTS

  • who: Soo Yeong Ewe from the Department of Marketing, Monash University Malaysia, Jalan Lagoon Selation, Sunway City, Subang Jaya, Selangor, Malaysia have published the article: Psychological capabilities for salespeopleu2019s sustainable work performance in financial services sector, in the Journal: (JOURNAL)
  • what: This study investigated the importance of psychological capabilities to support financial product salespeople in overcoming challenges and sustaining motivation and work performance during and after COVID-19 pandemic. The study also found approaches that help develop these psychological elements including being proactive in seeking help and guidance setting personal goal and continuous learning. The . . .

     

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