HIGHLIGHTS
- who: Weberian bureaucracy et al. from the School of, University of have published the Article: Public value creation and robotic process automation: normative, descriptive and prescriptive issues in municipal administration, in the Journal: (JOURNAL)
- what: The authors focus on RPA. In the study , conducted in a medium-sized Swedish municipality, initially 30 RPA processes were identified. In the case study, the authors explore the question: Public value creation How can RPA in municipal administration contribute to good bureaucracy? The aim of this conceptual paper is two-fold: first, to highlight problems and opportunities for introducing . . .
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