Quality improvement, quality assurance, and benchmarking: comparing two frameworks for managing quality processes in open and distance learning

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  • who: Alistair Inglis from the Centre for Staff Learning and Educational Development, Victoria University Melbourne, Australia have published the Article: Quality Improvement, Quality Assurance, and Benchmarking: Comparing two frameworks for managing quality processes in open and distance learning, in the Journal: (JOURNAL)
  • what: The Benchmarking Framework was developed to provide a tool that could be used by universities to:. The project had a number of goals, one of which was the development of a framework for considering issues of quality in resource-based learning, including issues associated with equity of access. The focus of this . . .

     

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