Reduction in waiting time in an m/m/1/n encouraged arrival queue with feedback, balking and maintaining of reneged customers

HIGHLIGHTS

• who: Ismailkhan Enayathulla Khan and Rajendran Paramasivam from the Department of Mathematics, School of Advanced Sciences, VIT University, Vellore, Tamil Nadu, India have published the research work: Reduction in Waiting Time in an M/M/1/N Encouraged Arrival Queue with Feedback, Balking and Maintaining of Reneged Customers, in the Journal: Symmetry 2022, 1743 of /2022/
• what: To show the effectiveness the authors provide numerical examples for the average default rate and average retention rate. The authors explored feedback, balking, retaining reneged clients and the quality_control technique impact the encouraged arrival queuing model.
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