Reframing patient experience approaches and methods to achieve patient-centeredness in healthcare: scoping review

HIGHLIGHTS

  • who: Eun-Jeong Kim et al. from the Department of Otorhinolaryngology-Head and Neck Surgery, The Catholic Medical Center, The Catholic University of Korea, Seoul, Korea have published the article: Reframing Patient Experience Approaches and Methods to Achieve Patient-Centeredness in Healthcare: Scoping Review, in the Journal: (JOURNAL)
  • what: (3) After reviewing 67 studies this studies show that the iterative process of divergent and convergent thinking is lacking which is a core concept of design thinking and it is necessary to employ an integrative methodology to actively apply collaborative multidisciplinary and creative attributes for a . . .

     

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