HIGHLIGHTS
- who: Sandra Doeze Jager from the For this study, employees working at a large nonprofit organization in the Netherlands participated in the study in exchange for extensive feedbackThe employees (, males and , females) worked in one of , teams, each of which consisted of four members. Consequently, teams of four members each summed up to , participants. The mean age of the participants was, ., years (SD=7.9) and all participants were of Dutch nationality. They had been working in their team for , months on average. The entire organization was made up of selfgoverning teams working in its call center . . .
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