HIGHLIGHTS
- who: JPIT from the JlnNgagel Jaya Tengah, Indonesia have published the research: Template JPIT, in the Journal: (JOURNAL) of 31/Oct/2018
SUMMARY
The online helpdesk with ticketing system with the help of operators often experiences problems such as inappropriate delegation processes, the duration of the helpdesk waiting time to be delegated, even the helpdesk is missed to be handled. Abstrak Helpdesk secara online dengan sistem ticketing dengan bantuan operator sering kali mengalami permasalahan seperti proses pendelegasian yang kurang tepat, lamanya waktu tunggu helpdesk didelegasikan, bahkan terlewatnya helpdesk untuk dapat ditangani. Sistem klasifikasi . . .
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