HIGHLIGHTS
- What: Both industries are mediated by technology use (i.e., telephone, radiotelephony), and for the purposes of this study, interlocutors whose first language (L1) may not be English. DOI 10.18573/jcads . bination of quantitative and qualitative methods in this study provides a comprehensive linguistic description of call center and aviation discourse and documents the overall patterns of variation in these two closely similar domains. Clearly at this stage, the analysis in this paper using specialized corpora focusing on interlocutors` English L1 vs. non-L1 background is exploratory in nature.
- Who: Alon Lischinsky from the . . .
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