HIGHLIGHTS
- who: Umme Hani from the School of Business, Faculty of Business and Law, University of Wollongong, Wollongong, NSW, Australia have published the research: The future of data-driven relationship innovation in the microfinance industry, in the Journal: (JOURNAL)
- what: Despite the fact that building is one of the primary goals of DDI initiatives in microfinance operations there has been little research on the dimensions of quality. This study examines how DDI initiatives recognize and incorporate relational dimensions in their service offerings to alleviate poverty. Drawing on a systematic literature review thematic analysis and interviews with . . .
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