HIGHLIGHTS
- What: Excelso Excellent Service; Effective Communication; Customer Loyalty This research discusses the effect of excellent service and effective communication on customer loyalty at Excelso Vitka Point Tiban Batam with increasing business competition in the food and beverage industry customer loyalty is one of the keys to the success and sustainability of the company.
- Who: Heryatul Azizah Zaein et al. from the Politeknik Pariwisata Batam, Indonesia have published the article: http://jiss.publikasiindonesia.id/ The Influence Excellent Service and Effective Communication on Customer Loyalty at Excelso Vitka Point Tiban Batam, in the Journal: Journal of Indonesian . . .
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