HIGHLIGHTS
- What: The results of this study demonstrate that consumer participation moderates the connection between customer satisfaction and customer loyalty.
- Who: Reviewer from the (UNIVERSITY) have published the article: The Influence of Service Quality and on with as Mediation: Study at "Kopi Dari Hati" Madiun, in the Journal: (JOURNAL)
- Future: The results of future studies may be more reliable if they used a bigger sample size than the one that was used in the prior study.
SUMMARY
In the future, a loyal customer is one who is likely to buy . . .
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