The influence of service quality on repurchase intention through customer satisfaction mediation at bce express

HIGHLIGHTS

  • What: The measurement model test or outer model aims to assess the validity and reliability of the data.
  • Who: ASEF from the Universitas Bina Nusantara, Jakarta, Indonesia have published the article: PARAPLU JOURNAL, in the Journal: (JOURNAL)

SUMMARY

    The service industry has developed very rapidly and plays an important role in contributing to the country`s economy, one of which is the transportation and warehousing sectors. 2, No 1 (November) 2024 1 Customer Satisfaction (Z) H3 Service Quality (X) Repurchase Intention (Y) PARAPLU JOURNAL | Vol. 2, No 1 (November) 2024 2 . . .

     

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