HIGHLIGHTS
SUMMARY
How does the performance of Sangini providers compare when measured during TSVs (when providers are aware that quality assurance officers are observing them) versus mystery client visits (when providers are not aware that they are being observed)? www.ghspjournal.org How well do Sangini providers counsel prospective clients on injectables? To examine Sangini provider behavior under different circumstances, the survey included 2 scenarios: the mystery client approached the pharmacy without a specific contraceptive method in mind and asked the provider for a recommendation; and_(2) the mystery client told the provider that she would . . .
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