HIGHLIGHTS
SUMMARY
Quality health provision includes service implementation strategies, but the gap between knowledge and implementation is widely recognized as a whole health system challenge. This gap, and its effect on health policy implementation, also influences power relations experienced by both health workers and managers. Power shapes social interactions and is present in actions, inactions, processes of policy implementation and outcome of quality health services. PNG`s National Health Plan (NHP) 2011-2020 and its National Health Service Standards (NHSSs) were developed to improve service delivery and health outcomes. The health system consists of seven level . . .
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