HIGHLIGHTS
- who: Kevin Fuchs from the Southern New Hampshire University, United States have published the paper: The perceived service quality in higher education: An empirical study using the SERVPERF dimensions, in the Journal: (JOURNAL)
- what: It is the aim of this project to close this gap by achieving the following research objectives: the potential or existing student. The following conceptual framework guides the research project based on the reviewed literature to sufficiently answer the research objectives that were set forth . To answer the previously stated research objectives as well as hypotheses, several statistical analyses were carried . . .
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