The perils of pleasing: innovation-stifling effects of customized service provision

HIGHLIGHTS

  • who: Matthijs J. Janssen from the Copernicus Institute of Sustainable Development, Utrecht University, Princetonlaan, a, CB Utrecht, The Netherlands have published the research work: The perils of pleasing: Innovation-stifling effects of customized service provision, in the Journal: (JOURNAL)
  • what: In Sect 2 the authors develop a theoretical framework regarding the interaction between a firm's sensing activities and its customers signalling activities. The authors show a step-by step example of how the search strategies work in a smaller landscape, with N=3 dimensions and Q=3 possible alleles for each dimension. The authors . . .

     

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