HIGHLIGHTS
- who: User from the Department of Banking and Finance, Balqa Applied University, Jordan have published the research: The Role of Information Systems in Implementing Total Quality Management, in the Journal: (JOURNAL)
- what: The aim of this study is to identify the extent to which Information Technology (IT) has been used to support TQM to identify the role of IT in implementing Total Quality Management (TQM). This study provides empirical evidences on the role of IT in supporting the implementation of TQM.
- how: 7 points Likert Scale was employed in the survey.
If you want to have access to all the content you need to log in!
Thanks :)
If you don't have an account, you can create one here.