The three social dimensions of chatbot technology

HIGHLIGHTS

  • What: The aim of this section is to trace the evolution of key milestones in conversational AI, to later compare it with the societal dimensions that will be articulated later in this article. In the commercial realm, the primary focus is on the profit of the company deploying the chatbot within established commercial practices.
  • Who: Mauricio Figueroa from the The global outlook on Artificial Intelligence (AI) has shifted substantially with the deployment and adoption of generative conversational systemsA , survey, encompassing over, adults from , diverse countries, finds that two-thirds of respondents are convinced that AI . . .

     

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