The unreliability of online review mechanisms

HIGHLIGHTS

  • who: Madalena Narciso from the Faculty of Law, Maastricht University, Maastricht, Netherlands have published the research: The Unreliability of Online Review Mechanisms, in the Journal: (JOURNAL) of 28/06/2021
  • what: This unreliability was the main reason behind legislative regulation of online review mechanisms at EU level-as is acknowledged in Recital 49 of the Omnibus Directive-and naturally so. Regulation of Online Review Mechanisms Several regulatory actors have developed rules that apply to unreliable online reviews, although the main focus is on fake reviews and on their presentation to consumers, and understandably so. The . . .

     

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