HIGHLIGHTS
SUMMARY
Setting (Al-Jumah et_al, 2014), or in the community setting but while focusing on "traditional" product-based pharmacy services rather than extended cognitive services (Hasan et_al, 2013). The Medication Management Patient Satisfaction Survey (MMPSS), an English patient satisfaction survey tool was developed through a multiphase development process in the United_States. The last MMPSS item "Overall, how would you rate the quality of care and services you received from the clinical pharmacist?" asks patients to rate their overall quality of care and services on a Likert-scale from 1 to 5 (excellent, very good, good . . .
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