HIGHLIGHTS
- who: sau from the Faculty of Education, Bahu00e7eu015fehir University, u0130stanbul, Turkey have published the research: Turkish Higher Education, in the Journal: (JOURNAL)
- what: The aim of this study is to develop an index for student satisfaction model for Covid-19 induced hybrid education by using American Customer Satisfaction Index (ACSI) which was originally developed by Fornell as a lens of analysis. This study utilizes two different variations of the model: 1) e-CSI developed for online shopping by Hsu and 2) augmented variation of Serenko which was developed for Canadian higher education. Lala and Priluck . . .
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