Two is better than one: apologies from two robots are preferred

HIGHLIGHTS

• who: Yuka Okada and collaborators from the International, Kyoto, Japan, Department of Information Systems Design, Doshisha University, Kyoto have published the research work: Two is better than one: Apologies from two robots are preferred, in the Journal: PLOS ONE of 27/Oct/2022
• what: The authors focused on the number of robots who apologize for their mistakes as well as their individual specific roles and behaviors during such apologies. Unlike these past studies, the authors focused on the effects of using multiple robots for apology situations and evaluated their effectiveness. This study provided several implications . . .
  

   

  

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