User communities: from nice-to-have to must-have

HIGHLIGHTS

SUMMARY

    As the authors move from Industry 4.0-5.0, new challenges and necessities get the pride of place, such as sustainability, human-centricity, and resilience (Carayannis and amp; Morawska-Jancelewicz, 2022; Xu et_al, 2021). Open innovation Open innovation is a framework encompassing inward and outward flows of information circulating outside the boundaries of organizations (Bogers et_al, 2018; Chesbrough, 2003). This framework emerged due to environmental factors such as the democratization of knowledge, significant development of Information and Communication Technologies, greater openness by large enterprises, and increasingly demanding consumers (Bogers et_al, 2018; Mohamed, 2018 . . .

     

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