HIGHLIGHTS
- who: Pixey Mosley from the (UNIVERSITY) have published the research work: V o l u m e 2 9 , n u m b e r 3, in the Journal: (JOURNAL)
- what: In this context, there is considerable value to bring to the work of library organizations to explicitly focus on cross-training workers across a wide range of levels to learn the practices and functions of different roles throughout the organization. Significantly, that kind of broader organizational understanding is important for workers to be able to understand how the parts of the work they focus . . .
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