HIGHLIGHTS
- who: Shuhong Gao and Jinzhe Yan from the School of International Education, Changzhou Vocational Institute of Mechatronic Technology, Changzhou, China, School of Business, Gachon University have published the Article: Verbal or Written? The Impact of Apology on the Repair of Trust: Based on Competence- vs. Integrity-Based Trust Violation, in the Journal: (JOURNAL)
- what: Strategies, the research on apology mainly focused on the content and function of apology. The authors examine the relationship of perception credibility between violation and trust repair. In view of the influence of the promotion of existing positive emotions on interpersonal . . .
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