HIGHLIGHTS
SUMMARY
Community pharmacies are the first point of contact between clients and the health system in many countries, especially where the availability of public health services is limited. Aware of these challenges, professional organizations in the pharmacy sector have issued COVID-19 contingency plans to help their members during the current pandemics and any future outbreaks. Considering these issues, the authors conducted a qualitative study to explore the experiences and challenges of pharmacists and pharmacy technicians working during the COVID-19 outbreak in Indonesia, a country that has recorded more than four million cases and . . .
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