Whatdoestrusthaveto do with it? training consumers to detect digital imposter scams

HIGHLIGHTS

• What: The aim of this study is twofold. The authors assess whether victims of government and/or business imposter scams demonstrate lower levels of trust in online communications or transactions (whether that be trust in the SSA, other federal entities or businesses) compared with those who do not report prior victimization. Arm 4 was the primary focus of the study. When the authors examine the time-delay sample, however, only the effect of the interactive training remains after a median delay of 19 days (coef=5.1; SE=1.63; p=0.002); the effect of the . . .
  

   

  

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