HIGHLIGHTS
- who: ZooKeys and collaborators from the (UNIVERSITY) have published the paper: Who learns from whom? Supporting users and developers of a major biodiversity e-infrastructure, in the Journal: (JOURNAL) of 30/06/2011
- what: This paper investigates to what extent the Scratchpad support services provide learning opportunities for both groups by asking: which support systems are used, by whom and for what type of questions? The results of the study aim to i) increase knowledge on users' and developers' needs for information; ii) further improve communication between developers and users; iii) improve the support system . . .
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