HIGHLIGHTS
- who: Cu00e9lia M. Q. Ramos and collaborators from the School for Management, Hospitality and Tourism (ESGHT) and Research Centre for Tourism, Sustainability, and Well-Being (CinTurs), Universidade do Algarve, have published the research work: A Decision-Support System to Analyse Customer Satisfaction Applied to a Tourism Transport Service, in the Journal: (JOURNAL)
- what: In this context, the following research question was posed: How can the authors provide better quality services to (transfer) travel consumers in a way to improve consumer satisfaction? This study has the following characterisation (see also Table 3): (i) Number of countries . . .
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